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One Facebook post started a chain of events that helped a nurse from Iowa, whose 2020 Ford Fusion car keys were accidentally thrown in the trash this weekend.
Amber Rock left her husband and two kids in Iowa to come and work at North Shore Plainview Hospital as a travelling nurse to help during the Corona virus pandemic. As she was leaving from her shift at the hospital, she realized her bag with her keys was missing. Amber now had no way to get back to the motel she is staying at and had no idea where to start to get new keys for the car. Her c-worker, Steve Clarke, put out a Facebook post asking if anyone could help her.
Karen Fatta, our Office Manager at Hassett, saw the post on her neighbors Facebook feed on Sunday night. She immediately called, Marc Zergebel, Hassett’s VP/General Manager, and told him of Amber’s problem. Marc said to have her car towed to the dealership Monday morning. Service & Parts hooked the car up to the computer to program a new key. By the end of the day, Amber had her new set of keys! Karen went a step further and delivered the car to Amber that night.
Marc Zergebel was so moved that Amber left her family in Iowa to come to Long Island, that he offered to replace her keys at no charge! “Hassett was happy to do our part and help Amber out in these difficult times”. Needless to say, Amber was very grateful.
Check out the article on Newsday.com https://tinyurl.com/ybf5fg8q
To Our Hassett Family of Customers:
The health and safety of our Hassett family, including our customers is our top priority. We are closely monitoring new developments regarding COVID-19 (coronavirus) and implementing all reasonable measures in accordance with the recommendations of the Centers for Disease Control. (CDC).
We are taking extra precautions to protect our employees and our customers. While our dealership is thoroughly cleaned each night, we’ve raised our already high standards of cleanliness and health. We are committed to doing everything we can to make your visit to our dealership comfortable and safe.