Over his nearly 30 years in the automotive industry – all with Ford, Lincoln & Subaru – Hassett Automotive of Wantagh’s Parts Manager Paulo Simoes has a substantial number of stories involving ‘going the extra mile’ to get a component or special item for a customer. He knows what you want from your wholesale supplier, which is why he fits in so well at Hassett.
“When I came here four years ago, I quickly learned why Hassett is Long Island’s “one-stop wholesale supplier,” Paulo recalls. “The entire Parts Department is geared for the special needs of autobody and mechanical shops, school bus and municipal fleet operations, as well as government agencies including police, fire, and water authorities. I guess what I’m saying is, we pretty much do it all!”
That’s not just an employee’s opinion. Look at the facts: to begin with, Hassett of Wantagh has the New York metro area’s largest wholesale inventory of Ford, Lincoln and Subaru OEM replacement parts — in excess of one million dollars — in stock! Equally impressive, they carry a full line of car, truck, diesel, and Ford racing parts, plus a large Subaru inventory, as well. Years of innovation and leadership have led to Hassett having the largest purchasing power of crash parts, which gives them the power to buy at huge discount prices and pass the savings on to customers. As a result, they’re able to provide extremely competitive discount prices, and do it with a no-hassle return policy.
As great as their selection and savings are, what truly separates Hassett from the ‘pack’ is a uncompromising service-oriented philosophy. A prime example of this is the fact that, unlike most suppliers, Hassett’s fleet of 10 vehicles makes two deliveries daily throughout Brooklyn, Queens, Nassau, and Suffolk counties. Customers also appreciate that they now can receive deliveries on Saturday (Nassau County only), as well as Hassett having mobile debit/credit machines in every vehicle that accept all major cards on the spot. The dealership also has a wide variety of other credit options available.
According to Paulo, Hassett’s commitment to service excellence goes ways beyond customer-focused delivery. “We have a Direct Wholesale Parts Hotline — 516-785-7200 — with a seasoned team of five certified Ford/Lincoln/Subaru parts specialists ready to serve every customer’s unique needs,” he says, “including offering bilingual assistance. We also provide our online customers with a dedicated Internet specialist to fill their orders. To further serve the full spectrum of our wholesale customers’ needs, Hassett has a national locating system for back-ordered items and/or obsolete items. We have the ability to handle emergency overnight parts ordering to meet our customers every need.
“The bottom line,” he adds, “is that Hassett is committed to helping their customers by getting them the exact parts they need, exactly when they need them.”
He also points out that every Ford engine or transmission Hassett sells comes with a three-year/unlimited mileage warranty, plus the core no-hassle return policy. All other parts carry a 12-month/12K warranty. And Hassett has a well-earned reputation for fast processing of warranty claims.
Hassett even makes it easy to learn more about their wholesale parts capabilities, with five easy ways to contact them:
• E-mail us at email@example.com
• Through the Collision Links program