If you’re too young to remember “well, we can get that part for you within a couple of weeks, if we rush-order it”, then chances are what you’re about to read is what you’ve been searching for…online, at least.
If you’re not, you might want to put down your phone and brush up on your digital skills. Because Hassett and Ford Motor Company have now made it easier than ever for fleets, installers, body shops, and dedicated DYIers to get the high-quality Genuine Ford and Motorcraft parts they need online. Faster, too. And much more convenient.
In fact, it’s safe to say fordparts.com/hassettford is taking the business of parts to a whole new level.
“It’s more than just an advanced online ordering site…it’s like an electronic storefront,” states Chuck Cappelli, Director of Fixed Operations at Hassett of Wantagh, Long Island’s #1 volume Ford/Lincoln dealer (based on 2009/10 calendar-year retail sales for Long Island from the Ford sales report). “Now one site provides you full-line catalogs, VIN and part number look-up, product information, inventory availability, and order status all with just the click of a finger.
“Most are free, “ he continues, “however, some resources may require a subscription or one-time fee. So now, whenever someone needs information on a part or details on fixing a vehicle, day or night, they can instantly get what they need. Then, when it is time to order, fordparts.com/hassettford makes it really simple to ‘get the right part the first time’. Oh yeah…at the right price, too.”
For automotive distributors, professional independent repair facilities, and fleet operators both commercial and government, fordparts.com/hassettford is a tremendous resource that significantly raises the quality and responsive service they can provide their customers. While at just about a year old many people still don’t know about it, Chuck predicts it’s too good to remain a secret much longer.
“Business today demands 24/7 accessibility,” he says, “and no site delivers it better. It totally takes the guesswork out of ordering, ensuring greater part accuracy right from the start. It reduces comebacks. Decreases vehicle downtime. And provides I/M and online chat for application assistance. Our relationship with Ford Motor Company made this ‘virtual’ partnership available, and through it we’re revolutionizing how our customers take care of their business. As soon as anyone becomes a registered user, it’s obvious that Hassett and Ford deliver a customer service experience far superior to those without these capabilities.”
Supporting this remarkable new site is Hassett’s already-exemplary standard of service, which includes having an expansive parts inventory readily available, as well as providing twice-a-day deliveries. Additionally, the dealership always has specialists on hand during business hours to answer any customer inquiries.
If all this sounds good to you (and how couldn’t it?), just visit fordparts.com/hassettford to register for faster, simpler parts ordering, and a whole lot more. It only takes a couple of minutes, and you only need to enter your profile and billing information this one time, not every time you order. “Once our customers experience all this website has to offer,” Chuck asserts, “I have no doubt we’ll spoil them for anything less.”